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Telstra turns on base station in Ferguson Valley

24 Jan 2018
TelstraNews

Telstra has officially switched on its 300th base station at Wellington Mill in Ferguson Valley.

The latest tower puts Telstra past the halfway mark of the roll out of 577 base stations as part of the Federal Government’s Mobile Black Spot Program.

Telstra chief executive officer Andy Penn said it was a significant milestone for the company.

“This is actually the 100th in Western Australia out of 183 and we will have them all out by the end of the year,” he said.

“It is all part of about $2.2 billion that we are investing in regional Australia over the last three years.”

Mr Penn said the tower would significantly improve reception for people living in the area.

To continue reading the article: click here. (thewest.com.au)

Residents celebrate phone tower switch-on

24 Jan 2018
TelstraNews

Paterson residents and businesses are now celebrating what most other towns take for granted in 2018 – making and receiving mobile phone calls.

The town has been a renowned black spot for mobile phone reception with residents and visitors frustrated by the lack of mobile phone coverage.

The new mobile base station will deliverer Telstra’s 3G and 4GX mobile data to the area.

Kevin Hawtin from the CBC Bed and Breakfast and Cafe said he has not had phone reception for the 19 years he has lived at Paterson.

“We just never turned our phones on because they didn’t ring and then when we would travel out of town we would have 200 messages,” he said.

“Visitors (staying at the B and B) would be really cranky when they realised they couldn’t stay in touch with their families because there was no reception.”

To continue reading the article: click here. (maitlandmercury.com.au)

Beechworth and Woorage mobile coverage sucked up by illegal mobile repeater device

22 Jan 2018
TelstraNews

A resident who sucked up a large portion of Wooragee’s mobile phone coverage for themselves faces jail time or a fine after Telstra discovered an illegal device last week.

The reception in the region had just been improved at the end of December after the new Mount Baranduda tower was switched on, but quickly became even worse than before.

Some people reported having to step outside their homes to use phones, and the coverage became particularly bad in the early mornings and dinner time.

Others thought their own modems had broken.

Telstra quickly identified the issue was being caused by the illegal use of mobile repeater device, detected near the Beechworth mobile base station.

But it was only last week that the device was finally located and shut down, returning mobile phone reception to normal.

Mobile repeater devices are designed to replicate and improve a user’s mobile signal, but can interfere with mobile coverage in surrounding areas when used without a licence or the right technical specifications.

To continue reading the article: click here. (bordermail.com.au)

Nundle not happy with Telstra tower's backup battery excuse

21 Jan 2018
TelstraNews

TELSTRA has promised to review the backup battery of its Nundle tower, after residents complained they have been left without phone service during blackouts.

The company says the backup batteries are designed to last four to six hours, depending on usage, and pointed out the recent blackout in Nundle, which was caused by a lightning strike, lasted eight hours.

However, Nundle residents say they’ve been putting up with the ongoing issue for 18 months, and don’t believe the mobile phone tower’s backup battery is the problem, given they also lose their landline service in blackouts.

Telstra area general manager Mike Marom said while there was nothing to suggest the Nundle tower battery was not operating as designed, a crew would be sent to test the battery to make sure it is working to its maximum capacity.

To continue reading the article: click here. (northerndailyleader.com.au)

SA Liberals pledge $10m to fix black spots if elected

21 Jan 2018
InTheNews
The South Australian Liberal opposition has pledged to invest $10 million to fix the worst mobile black spots in the state if elected in March.

State Liberal leader Steven Marshall has unveiled a policy of improving mobile coverage in regional South Australia, particularly the Adelaide Hills region, which is notorious for its mobile black spots.

If elected, the state Liberal party plans to work with mobile providers on delivering new towers for these areas and seek to negotiate possible co-funding arrangements.

He said the $10 million commitment represents more than five times the amount the incumbent Weatherill Labor government has committed to the federal mobile black spot program.

“The Weatherill government was the only state government not to contribute any funding at all in round one of the program and only contributed a pathetic $1.5 million compared with the $144 million spent by all other state governments,” Marshall said.

To continue reading the article: click here. (technologydecisions.com.au)

Preparing for the summer storm and fire season

21 Jan 2018
TelstraNews

We’re continually investing in the strength and resilience of our network, but customers need to be aware of the impact extreme weather can have on our services.

We understand how important staying connected is for our customers, particularly during times of emergency.

That’s why, if a natural disaster does strike during summer, we have detailed plans in place tailored to specific emergency threats including cyclones, floods, bushfires and extreme heat related events.

We have a specially trained and dedicated field workforce located all around the country. Our field staff do some particularly amazing work during times of emergency, when they are usually first on the ground into disaster zones after emergency services have declared the area safe to enter.

We can bring in additional techs from across the country to assist with repairing our infrastructure and restoring customer services after a significant weather event.

To continue reading the article: click here. (exchange.telstra.com.au)

Lenava and Indigo Valley buzzing for mobile phone coverage after opening of new tower

21 Jan 2018
TelstraNews

Residents across Leneva and the top end of the Indigo Valley had learnt to live with the extra danger of living in a bushfire-prone, farming area without any mobile phone reception.

That all changed before Christmas when their new mobile tower on top of Mount Baranduda was switched on.

They celebrated on Friday evening with the official launch.

The fires of late 2015 were the main driver behind the tower being funded as part of the federal government’s mobile blackspot program.

Leneva Fire Brigade secretary Ken Brewer said firefighters and residents had to rely on relaying messages through radios, pagers and landline phones.

“We had no service at all and now we’ve got full service,” he said.

“Especially working in the hills away from the house, you had no service at all and it was a bit of risk when you were working on your own.

“You’ve got a sense of security now because you’ve got service and if you get into strife you can ring someone.”

To continue reading the article: click here. (bordermail.com.au)

Brisbane phone users impacted by Telstra, Optus outage

21 Jan 2018
InTheNews

A PARTIAL cone of silence has been cast over the Queensland’s ‘tower of power’ following an issue with Telstra’s mobile phone network.

The telco has issued a warning that it’s experiencing issues with its mobile network and it’s pinpointed the problem at the exact location at the offices of the Queensland’s politicians and their staff.

According to the notice, the issue is under investigation but should be restored. Telstra has been contacted for comment.

However that’s not the only issue that’s affecting Brisbane’s mobile phone services.

Optus has a number ‘spot fires’ across Brisbane including Bowen Hills, Fortitude Valley and the CBD where “planned work” may be affecting services.

Optus has also been contacted for comment.

To continue reading the article: click here. (themercury.com.au)

Is it really 'bye bye blackspots' for Goomburra?

21 Jan 2018
TelstraNews

TELSTRA has announced the installation of a new 4G mobile tower in Goomburra this week, heralding the move with the slogan 'bye bye blackspots' but according to several residents in the area, not much has changed.

Telstra posted a video of the tower's installation to its Facebook page asking if residents were noticing better coverage in the area, but only one person left a comment saying that was the case.

Goomburra farmer Graham Hickson said he had not experienced a difference at all.

"I'm 8.8km from the tower and, having a look on Google Maps, I seem to be in a direct line of sight to it, but still no reception here,” he said.

"It's been an ongoing struggle for years and I'm not even sure what I can do about it now.

"They think they've fixed the problem.”

To get around the problems of living in a designated blackspot area, Mr Hickson spent $2000 of his own money to install a transmitter aerial at his house, which allows reception for phone calls in a 1000sqm area.

"That's a quarter of an acre, which is not much at all. Once I'm outside that, there's nothing,” he said.

To continue reading the article: click here. (warwickdailynews.com.au)

We’re getting our groove on for Tamworth’s Country Music Festival

21 Jan 2018
TelstraNews

All eyes are on Tamworth this weekend as an expected influx of more than 50,000 country music fans head to Australia’s country music capital for the 2018 Tamworth Country Music Festival.

Social media will be a popular choice for our customers to share their experiences, which is why we are providing two Telstra ‘rockets’ to boost our 4G capacity for our mobile customers.

These are essentially miniature temporary base stations with increased 4G capacity, to create an even better experience for event-goers on the Telstra mobile network.

Additionally, we have just switched on a new tower at Tamworth South, in time for the big event, adding 3G and 4GX services to the area and bringing the total number of permanent mobile sites providing mobile coverage in Tamworth to 10.

To continue reading the article: click here. (exchange.telstra.com.au)

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