NBN Co accused of using Sky Muster as 'dumping ground'
For hard-to-serve metro premises.
NBN Co has been accused of using its Sky Muster satellite service as a “dumping ground” for premises on metropolitan fringes that are otherwise too hard or expensive to serve.
In a submission to the joint parliamentary inquiry into the NBN, BIRRR (Better Internet for Rural, Regional and Remote Australia) expressed disappointment that more underserved areas of Australia were only being offered Sky Muster services.
It said that “despite extensive research” it was often unclear why NBN Co made choices about the access technology a particular town or community would get.
“In some cases there appears to have been an ad hoc approach and a wave of a wand for several large communities (already receiving ADSL) with many businesses and fibre running through town, yet [they were] mapped ... for Sky Muster satellite,” BIRRR said.
To continue reading the article: click here. (itnews.com.au)
TIO complaint numbers 'show telcos need to step up their game'
Telecommunications industry lobby group Communications Alliance says the number of complaints in the Telecommunications Industry Ombudsman's six-monthly update are disappointing and indicate that the industry has to do more to improve the customer experience.
Overall, as iTWire has reported, the TIO received 84,914 complaints during the second half of 2017, up 28.7% on the year-ago period.
CA director programme management, Christiane Gillespie-Jones, said in a statement: “While our industry is dealing with disruption, in part caused by the significant increase in NBN connections and migration to the network, we are disappointed with the high level of complaints in the second half of 2017.
“Industry — including service providers and NBN Co — are working intensely on a range of measures to improve the overall consumer experience.
“Some initiatives around broadband speeds are bearing fruit already and we are pleased to see that the speeds customers are receiving – even during peak hours – are often exceeding the promised speeds, as evidenced in the recent ACCC Broadband Speed Monitoring Report.
To continue reading the article: click here. (itwire.com)
Optus wants tower in 'critically important' environment area
TWO Byron Shire councillors said they would only be "chasing rabbits down a rabbit hole” if the council did not approve a new Optus mobile phone tower.
Optus has lodged a development application to council to construct a mobile tower in the North Byron Parklands, given the influx of people the area receives for music festivals each year.
The tower would also benefit residents in Wooyung and Yelgun - which has been identified as a mobile blackspot area.
Councillors Paul Spooner and Alan Hunter said they supported staff recommendations to move ahead with the project and moved an amendment to call on councillors to give their consent moving forward.
"I don't see anything that has occurred that can back us up for knocking us back,” Cr Spooner said.
Cr Spooner said if the council was to knock back the development would be "hypocritical”.
To continue reading the article: click here. (northernstar.com.au)
A new mobile phone tower planned for Firefly
Optus will install a new macro-base station to power a new mobile phone tower to service the Firefly area, delivering on the Federal Coalition Government’s election commitment to invest funds to eliminate the mobile blackspot area.
Telstra also have a number of new towers planned to go in across NSW.
Federal Member for Lyne, Dr David Gillespie said the tower adds to the growing list of additional towers to be installed in his electorate as part of the ongoing roll-out of communications infrastructure, which includes the Coalition Government’s $220 million mobile black spot program.
“I’m delighted that both Telstra and Optus have responded with bids to build new towers in the latest round of funding under our mobile black spot program,” Dr Gillespie said.
To continue reading the article: click here. (greatlakesadvocate.com.au)
Residents left disconnected
Residents on the north side of Strathbogie Shire were left without mobile phone and internet access for more than 24 hours up to yesterday afternoon.
Monday’s outage covered a wide area including Marraweeney, Boho South, Gooram, Kithbrook and Strathbogie with Facebook users posting about difficulties further afield. ‘‘Euroa was really bad today,’’ Facebook user Karen Malloch said.
Residents asked Telstra for an explanation and talked of the frustration for small business operators.
Telstra area general manager Steve Tinker said there was damage to the fibre optic cable.
To continue reading the article: click here. (sheppnews.com.au)
Village, highway get needed mobile boost from new tower
Ballimore residents are benefiting from improved mobile coverage, following the installation of a new mobile base station.
The 40 metre tower is 25 kilometres east of Dubbo and will provide new coverage for almost five kilometres along the Golden Highway.
The Telstra tower is part of the Federal Government’s Mobile Black Spot Program.
It was a significant moment for the Ballimore community, Telstra area general manager Mike Marom said.
“The new mobile base station at Ballimore delivers Telstra’s 3G and state of the art 4GX mobile data services to the area for the first time,” Mr Marom said.
To continue reading the article: click here. (dailyliberal.com.au)
Vic govt fixes mobile blackspots on regional trains
In partnership with the major telcos.
The Victorian government expects to eliminate blackspots on the state’s five busiest regional rail corridors by the end the year after fitting its first trains with mobile signal boosters.
The $18 million regional rail connectivity project (RRCP) is aimed at improving mobile coverage for passengers along the Geelong, Ballarat, Bendigo, Traralgon, and Seymour rail lines.
It will see V/Line’s entire fleet of Vlocity trains fitted with mobile signal repeaters, following a successful trial of the in-train technology last year.
Thirty-five new mobile towers are also being constructed in partnership with Telstra, Vodafone and Optus to increase coverage in tandem with the boosters.
To continue reading the article: click here. (itnews.com.au)
Telstra mobile base stations boost region's connectivity
TWO new Telstra mobile base stations at Ravensbourne and Doctor Creek have boosted coverage for residents.
The stations were funded by the Federal Government's Mobile Black Spot program and will boost and improve mobile coverage.
Telstra area general manager Darren Clark said the stations coming online was a "significant moment" for Ravensbourne and Doctor Creek residents.
"The new mobile base station at Ravensbourne and on Haden Maclagan Road at Doctor Creek delivers Telstra's 3G and state-of-the-art 4GX mobile data services to the region for the first time," he said.
To continue reading the article: click here. (thechronicle.com.au)
Mobile blackspots: No signal and little progress
MOBILE blackspots are putting lives at risk, according to the Victorian Farmers Federation.
VFF vice-president Brett Hosking said there were still unmarked blackspot areas with no guarantee of government help in the near future.
“Every rural community will tell you about them, because every rural community knows about them,” Mr Hosking said.
“If every workplace deserves telecommunications, then for a farmer their workplace is in the paddock.”
State and federal governments have promised to fix more mobile blackspots, but farmers continue to be caught out, unable to call for help when injured or in danger.
In October, South Gippsland farmer Rodney Donat broke his neck in a farming accident and was forced to ride a motorbike back to his house to call an ambulance.
To continue reading the article: click here. (weeklytimesnow.com.au)
Gunbower is left in the black(spot)
THE Victorian Government has axed its contribution to a program aimed at fixing mobile blackspots despite pleas for better services from the Gunbower community.
The Federal Government’s $220 million mobile blackspot program is fixing problems with mobile phone coverage for thousands of regional Victorians.
The Commonwealth announced the program’s latest milestones today, including installation of a Telstra Macro Base Station at Gunbower.
Member for Murray Plains Peter Walsh said the Federal Government’s Program will build confidence in the Gunbower community.
“Better mobile phone coverage means it’s easier to do business, keep in touch with family and friends and stay up-to-date on current events that impact our lives every day,” Mr Walsh said.
“Despite the positive progress from the Commonwealth, the Andrews Labor Government has shamefully refused to contribute to the latest round of improvements.
To continue reading the article: click here. (riverineherald.com.au)